Tip Top S · E · A · T · S
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For dinner theaters & supper clubs

Every seat,
every plate,
accounted for.

Tip Top Seats is the ticketing & venue platform built for houses that sell a night out — the dinner, the drinks, the show, all on one receipt.

One ticket
Dinner, drinks, the show
One stage
Built to your seat plan
Sold out
Means what it says
Now playing at

Placeholder quote — a single sentence about what changed for the house. Replace with the real words from your first client.

[Your client]
Owner name · Owner / Artistic Director · City, ST
18 : 47  ·  THIRTEEN MINUTES TO CURTAIN

You know this feeling.

The kitchen is asking how many salmon for the 7:00. Your spreadsheet says forty-two. Your ticketing system says thirty-eight scanned. Are the four still coming? Did they pre-order? Nobody knows.

The hostess has a printed seating chart from 4pm. Two parties have called to upgrade to the booth. One canceled. None of it is on the chart yet.

Somewhere, a guest is at the bar wondering if their reservation went through. You're running three products — tickets, dinner, the room — duct-taped together. Curtain's in twelve.

One platform. One source of truth. One night that runs itself.

The product

Built for the house — and the way it actually sits.

One platform for the seat map, the season, the patron, and the night-of. Box office, house manager, and back office all work from the same screen.

operator.tiptopseats.com
Tier & price
Premier
$140 · prix fixe
Orchestra
$95 · includes app
Mezzanine
$72 · 2-top min
Balcony
$58
4 seats held
Orch · Row B · 5–8 · $380
Active rules
Banquette · sells whole only
Booths · 4-seat minimum
Two-tops · no split
Bar rail · single stools OK
ADA pairs · companion seat held
Valid selection
Booth 1 · all 6 seats
Season 2026 — same-seat renewals
312 of 418 confirmed · 74.6%
Subscriber
Seat
Since
Status
Whitcomb, A.
Orch B 5–6
2018
Renewed
Reyes-Park, M.
Prem A 3
2021
Renewed
Keegan family
Booth 3 (×8)
2014
Pending
O'Neill, J.
Mezz C 10–11
2019
Pending
The Grossmans
Orch A 12–13
2016
Donated back
Patel + 1
Mezz B 4–5
2022
Renewed
Priority window
Closes in 9 days
Public onsale: April 12
Donate-back
$8,420 YTD
From 23 returned seats
Tonight's reminder
106 subscribers haven't renewed. Auto-mail goes Friday 8am.
Reservations — Friday, May 3
41 confirmed · 3 waitlist
Party
Size
Seats
Menu
Status
Whitcomb, A.
4
Orch B 5–8
2× chicken, 1× salmon, 1× veg
Arrived
Reyes, M.
2
Prem A 3–4
Tasting ×2
Seated
O'Neill, J.
6
Mezz C 10–15
Mixed
En route
Patel + 3
4
Orch A 12–15
4× short rib
Confirmed
The Keegans
8
Booth 3
Tasting ×8
Pre-paid
Tonight's manifest · 7:00 seating
Sent to kitchen at 4:12 pm · 162 covers
LIVE
Heirloom tomato, burrata
Starter · V
×42
Roast chicken, confit leg
Entrée
×58
Pan-seared salmon, fennel
Entrée · GF
×31
Braised short rib, polenta
Entrée
×47
Mushroom farrotto
Entrée · V
×18
Warm chocolate tart
Dessert
×63
Covers
162
Allergens
7
2 GF · 3 V · 2 nut-free
Avg. ticket
$124
Kitchen ack'd
Chef Marisol · 4:14 pm

Room-true seat map

Draw your venue the way it actually sits — rows, banquettes, two-tops, booths, bar rail. Sightlines, holds, and price tiers baked in.

  • Tier and price seats individually or in zones
  • Hold for press, comps, accessibility, or artist
  • Touch-screen ready for the box office floor

Table groupings

Seats know which table they belong to. The system enforces the rules so your box office doesn't have to — banquettes stay whole, booths sell as a unit, two-tops don't split.

  • Group seats into tables, booths, pods, banquettes
  • Validation rules fire at checkout, not after
  • See group structure as an overlay or full view

Subscriptions & seasons

Sell the whole season. Renew the same seat for the same patron, year over year. Subscriber-first onsale windows, exchanges, and donate-back built in — no spreadsheets.

  • Same-seat renewal flow with one-click confirmation
  • Priority onsale windows for current subscribers
  • Exchanges and donate-back to the house, audited

One record per patron

The seat, the order, the comps, the notes, the refund — one record, one source of truth. The box office and the house manager work from the same screen.

  • Notes and tags from the box office and floor
  • Accessibility, seat, and dietary preferences on file
  • Audit trail for every comp, refund, and override

Food & beverage

Today: we connect to your existing F&B stack — Toast, Square for Restaurants, Resy, OpenTable. Your kitchen sees the manifest, your floor sees the reservation, your seat map stays in sync.

  • Push manifests to Toast, Square, Aloha, or print
  • Reservation sync with Resy and OpenTable
  • Native pre-order checkout — rolling out 2026
The rules engine

The room has rules. Now your seat map does, too.

Every house has unwritten rules — what gets sold whole, what holds for an ADA companion, what waits for a bigger party. We make them written, and the box office stops being the enforcement.

No orphan seats
A guest can't leave one seat stranded between two parties. The system blocks it at checkout.
Whole-table groups
Banquettes and pods sell as a unit. Either the party takes the whole table, or it stays held.
Two-top integrity
Two-tops can't be split. The system pairs the seats and prices them together.
Booth minimums
Set a 4-seat floor on Booth 3. Anything smaller waits for a bigger party — or the rule lifts at T-minus 90.
Seasons & subscriptions

Built for the patron who has held the same seat since the last millennium.

The subscriber base is the lifeblood of the house. We treat it that way — clear letters, big type, phone-friendly flows. Your patrons don't need to be tech people. They need to keep their seat.

Same seat, every season
Mrs. Whitcomb has been in Orch B-5 since 2018. She doesn't want to log into a portal. One letter, one phone call, one click — and she's renewed.
Priority onsale windows
Subscribers see the season before the public. Set the window, set the rules, send the link. Lapsed subscribers see it the day after.
Exchanges & donate-back
Can't make Friday? Swap to Saturday in two clicks, or donate the seats back to the house for a tax letter. Audited, automatic, no spreadsheets.
The patron record

One file per patron. Everything in it.

Every order, every seat, every comp, every conversation — kept together. Box office leaves a note, the house manager sees it on arrival.

AW
Whitcomb, Annette
Subscriber since 2018 · Seat: Orch B 5–6 · 47 visits · LTV $6,140
VIPDonorGF
Notes from the house
Maria · 3/14
Prefers booth 3 if available. Cane stays at the table.
Box · 2/02
Husband's 60th in May — wants surprise tasting menu.
Floor · 1/18
Allergies: shellfish (severe). Confirmed at door.
Preferences
Seating
Aisle, orch left
Mobility
Cane · slow walker
Dietary
Shellfish allergy · GF
Contact
Email · no SMS
Comps
Birthday champagne (May)

The kind of CRM that earns the name.

Not a contacts list. A complete record of how a patron actually shows up — what they bought, where they sat, who walked them, and what the house promised them last time.

  • Every order, seat, comp, and conversation in one record
  • Notes & tags from box office and house manager
  • Accessibility, seat, and dietary preferences on file
  • Lifetime value, retention curves, lapsed-subscriber views
  • Full export, any time — your data is yours
The house is yours

See it with your own room,
your own menu, your own numbers.

A 30-minute walkthrough — we build your seat map live, on the call. No slide deck, no hand-off to a BDR.

Or write us at hello@tiptopseats.com and we'll set a time.