The box-office system
dinner theatres
actually wanted.
Built around table-grouped seat maps, season passes, and all-in pricing. By the people running the houses, for the people running the houses.
“ Placeholder quote — a single sentence about what changed for the house. Replace with the real words from your first client. ”
You know this feeling.
The kitchen is asking how many salmon for the 7:00. Your spreadsheet says forty-two. Your ticketing system says thirty-eight scanned. Are the four still coming? Did they pre-order? Nobody knows.
The hostess has a printed seating chart from 4pm. Two parties have called to upgrade to the booth. One canceled. None of it is on the chart yet.
Somewhere, a guest is at the bar wondering if their reservation went through. You're running three products — tickets, dinner, the room — duct-taped together. Curtain's in twelve.
One platform. One source of truth. One night that runs itself.
Built for the house — and the way it actually sits.
One platform for the seat map, the season, the patron, and the night-of. Box office, house manager, and back office all work from the same screen.
Room-true seat map
Draw your venue the way it actually sits — rows, banquettes, two-tops, booths, bar rail. Sightlines, holds, and price tiers baked in.
- Tier and price seats individually or in zones
- Hold for press, comps, accessibility, or artist
- Touch-screen ready for the box office floor
Table groupings
Seats know which table they belong to. The system enforces the rules so your box office doesn't have to — banquettes stay whole, booths sell as a unit, two-tops don't split.
- Group seats into tables, booths, pods, banquettes
- Validation rules fire at checkout, not after
- See group structure as an overlay or full view
Subscriptions & seasons
Sell the whole season. Renew the same seat for the same patron, year over year. Subscriber-first onsale windows, exchanges, and donate-back built in — no spreadsheets.
- Same-seat renewal flow with one-click confirmation
- Priority onsale windows for current subscribers
- Exchanges and donate-back to the house, audited
One record per patron
The seat, the order, the comps, the notes, the refund — one record, one source of truth. The box office and the house manager work from the same screen.
- Notes and tags from the box office and floor
- Accessibility, seat, and dietary preferences on file
- Audit trail for every comp, refund, and override
Food & beverage
Today: we connect to your existing F&B stack — Toast, Square for Restaurants, Resy, OpenTable. Your kitchen sees the manifest, your floor sees the reservation, your seat map stays in sync.
- Push manifests to Toast, Square, Aloha, or print
- Reservation sync with Resy and OpenTable
- Native pre-order checkout — rolling out 2026
The room has rules. Now your seat map does, too.
Every house has unwritten rules — what gets sold whole, what holds for an ADA companion, what waits for a bigger party. We make them written, and the box office stops being the enforcement.
Built for the patron who has held the same seat since the last millennium.
The subscriber base is the lifeblood of the house. We treat it that way — clear letters, big type, phone-friendly flows. Your patrons don't need to be tech people. They need to keep their seat.
One file per patron. Everything in it.
Every order, every seat, every comp, every conversation — kept together. Box office leaves a note, the house manager sees it on arrival.
The kind of CRM that earns the name.
Not a contacts list. A complete record of how a patron actually shows up — what they bought, where they sat, who walked them, and what the house promised them last time.
- Every order, seat, comp, and conversation in one record
- Notes & tags from box office and house manager
- Accessibility, seat, and dietary preferences on file
- Lifetime value, retention curves, lapsed-subscriber views
- Full export, any time — your data is yours
What's on the calendar, Maddie?
A glimpse of where Tip Top Seats is going. Not in the product yet. Pilot customers shape what we ship first.
See it with your own room,
your own menu, your own numbers.
A 30-minute walkthrough — we build your seat map live, on the call. No slide deck, no hand-off to a BDR.
Or write us at hello@tiptopseats.com and we'll set a time.